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Webinar: Decreasing Customer Support Requests With ScreenSteps Live

Trevor DeVore
posted this on April 09, 2009 11:19

We are just back form the Web 2.0 Expo in San Francisco and are excited to announce our first webinar. The webinar will be held this Thursday, April 9th from 2pm-3pm Eastern Standard Time.

In this webinar we will:

* Introduce you to some of the obvious and not so obvious enhancements available in ScreenSteps 2.5. We have packed a lot of workflow enhancements into ScreenSteps 2.5 that make it easier to work and collaborate on large projects. Well show you how you can improve your workflow with ScreenSteps 2.5 to create your manuals in even less time than before.

* Show you how to create a customer support site and populate it with a lot of content in a single afternoon using ScreenSteps 2.5 and ScreenSteps Live. Our customers are seeing dramatic improvements to their customer support process after just a few days of implementing ScreenSteps Live. Well show you the workflow they are using and how you can achieve the same results.

* Leave time at the end to answer any questions you have about ScreenSteps or ScreenSteps Live.

Please come join us and see how you can improve your customer support process using ScreenSteps Desktop and ScreenSteps Live.

Register for the webinar here

 

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Trevor DeVore
Blue Mango Learning Systems

Thanks to all who attended the webinar. We have uploaded recordings of the webinar and links are available on the following page:

http://www.bluemangolearning.com/webinars/register.html

April 09, 2009 22:48.
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