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Answered

Title area and some character !

Pierre-Olivier
asked this on November 30, 2007 11:10

Hello

i'm french and I have to put some letter like

 

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Trevor DeVore
Blue Mango Learning Systems

I just did a test using ScreenSteps 1.2 on OS X.5 and did not see the issue you are. Let's try and find out what we are doing differently.

I created a new step in ScreenSteps. I then typed 'Et encore le tl

November 30, 2007 12:25
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Pierre-Olivier

Greg

The problem is with the TITLE.

the first time you write it with special character ( accent 瀀 愦 ... for instance) the html export is WRONG

if I just rewrite the title with the same word ... the html export is correct !

is that more clear ?

thank's

November 30, 2007 12:34
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Trevor DeVore
Blue Mango Learning Systems

Ah, the lesson title. I was checking the step title (this is Trevor by the way).

I just did another test with a new document and export worked correctly as well:

<div id="wrapper">

<div id="main">

<h1>Encode le t&eacute;l&eacute;phone</h1>

<div id="step_1" class="lessonStep";>

<h2>Testing</h2>

</div>

You mention that retyping the title exported correctly. Did you type the title the same way each time? Can you get it to export incorrectly again? If so please send the project file to support@screensteps.com so we can take a look.

November 30, 2007 12:40
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Pierre-Olivier

Ah, the lesson title. I was checking the step title (this is Trevor by the way).

."

YEs.

I try to send you the next document with this problem.

I try to redo this minor bug ... but no way :-(((

i'have made 10 tutorials with screensteps and 3 times i have this problem with accentuated character !

November 30, 2007 13:04
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Trevor DeVore
Blue Mango Learning Systems

OK. If you see the problem during export just save the ScreenSteps project without making any further modifications and email it to us so we can take a look.

November 30, 2007 13:09
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Pierre-Olivier

it's done !

November 30, 2007 14:35
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Trevor DeVore
Blue Mango Learning Systems

I was able to locate the problem. The lesson title was not being saved to disk correctly so the accented characters were not being loaded correctly when you opened the project file again.

I have uploaded a new 1.2.1 beta which you can download here if you are interested:

OS X: http://www.bluemangolearning.com/download/screensteps/1_0/beta/ScreenSteps.dmg

Windows: http://www.bluemangolearning.com/download/screensteps/1_0/beta/ScreenSteps.exe

November 30, 2007 15:28
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Pierre-Olivier

Hello

I have downloaded this new release

It seems to me that the problem is yet present !

I open my doc

I export it in thml format

and i always have problem with accented characters

i have sent you a another document.

November 30, 2007 16:35
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Trevor DeVore
Blue Mango Learning Systems

Since the bug was occurring when you saved the project it is necessary to save the project again in order to fix existing files.

Open the project, make some sort of change so ScreenSteps will enable File->Save and then save the project again. I did that with the document you sent and it works on my end now.

November 30, 2007 16:44
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Pierre-Olivier

Sorry

the only way to correct the problem is to send the cursor in the title

AND

to save

and export in html

so ... my accented characters in the title are OK

if I only change anything in an another area ... the accented problem is allways here.

strange !

November 30, 2007 16:56
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Trevor DeVore
Blue Mango Learning Systems

Ah yes, that makes sense actually. An invalid lesson title is being loaded so it must be modified so that ScreenSteps updates the lesson title to valid data. So updating the lesson title for each existing lessons with accented characters should fix the problem.

Sorry for the confusion.

November 30, 2007 17:00
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Pierre-Olivier

Exact

and to fix the problem I have only to click in the title

and [color=#FF0000]without any change[/color] the next "save" fix the problem.

good afternoon

I go to my bed ( here: 11PM :-)

November 30, 2007 17:08